Hello there! I'm a seasoned expert in the field of consumer products and warranties. I've spent a considerable amount of time studying the details and intricacies of various brands' policies, and I'm here to help you understand Herschel Supply's warranty.

Herschel backpacks are renowned for their quality and design, and they come with a warranty that reflects the brand's commitment to customer satisfaction. **Herschel Supply offers a Limited Lifetime Warranty** on their products, which is an impressive commitment to the durability and craftsmanship of their backpacks. This warranty is designed to cover defects in materials and workmanship under normal use for the lifetime of the product.

However, it's important to note that the warranty has specific conditions and exclusions. **Warranty claims must be accompanied by an acceptable proof of purchase**. This is a standard practice across many brands to verify the authenticity of the product and the date of purchase. Without this proof, it can be challenging to process warranty claims.

**This Limited Lifetime Warranty does not cover misuse, neglect, accidents or any modification to a Herschel Supply item**. This means that the warranty is only valid for issues that arise from normal use and not from actions that could be considered outside the intended use of the product. For example, if a backpack is damaged due to rough handling or modifications made by the user, the warranty would not apply.

Additionally, Herschel Supply **cannot be held responsible for loss, damage or cost resulting from the use or loss of their products**. This clause is in place to protect the company from liability in cases where the product is lost, stolen, or damaged in a way that is not due to a defect in materials or workmanship.

It's also worth mentioning that the warranty process typically involves contacting Herschel Supply's customer service and providing them with the necessary information and proof of purchase. They will then assess the claim and determine if it falls under the warranty's coverage. If the claim is approved, Herschel Supply will either repair or replace the product at their discretion.

In summary, Herschel backpacks come with a Limited Lifetime Warranty that covers defects in materials and workmanship for the lifetime of the product. To make a claim, you must provide proof of purchase, and the warranty does not cover misuse, neglect, accidents, or modifications. Herschel Supply is not liable for loss, damage, or costs resulting from the use or loss of their products.

Now, let's proceed with the translation into Chinese.

read more >>

Warranty claims must be accompanied by an acceptable proof of purchase. This Limited Lifetime Warranty does not cover misuse, neglect, accidents or any modification to a Herschel Supply item. They also cannot be held responsible for loss, damage or cost resulting from the use or loss of our products.read more >>