The most authoritative answer in 2024
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Charlotte Perez——Studied at the University of Johannesburg, Lives in Johannesburg, South Africa.
Part 1 Defusing the SituationStay calm. ... Control your own body language. ... Don't enter the customer's physical space. ... Listen to the customer's grievance. ... Ask questions to better understand the problem. ... Try to find a solution to the problem.read more >>+119962023-06-18 15:01:31
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