Hi there! I'm Alex, and I've been navigating the ins and outs of the Apple ecosystem for over a decade. I've helped countless people troubleshoot issues, understand their devices better, and of course, manage their App Store purchases. So, you're looking to cancel a payment on the App Store? Let's dive into that.

Understanding App Store Payments

First things first, it's important to clarify what we mean by "canceling a payment." There are a couple of scenarios here:


1. Stopping a Subscription Renewal: This is the most common situation. You're subscribed to an app, and you want to prevent future payments from going through.

2. **Requesting a Refund for a Recent Purchase:** Perhaps you accidentally bought an app, or maybe the app isn't working as expected. In this case, you'd want to request a refund directly from Apple.


3. Disputing a Charge With Your Bank: This is typically a last resort if you believe a charge from the App Store is unauthorized or incorrect, and you've been unable to resolve it with Apple directly.

How to Cancel App Store Subscriptions

Let's address the most frequent scenario: canceling a subscription renewal. Here's how to do it:

On Your iPhone, iPad, or iPod Touch:


1. Open the Settings App: This is the app with the grey gear icon, usually found on your home screen.


2. Tap on Your Name: This should be at the very top of the Settings menu.


3. Select "Subscriptions": This will bring up a list of all your active and expired subscriptions linked to your Apple ID.


4. Choose the Subscription: Find the specific app subscription you wish to cancel and tap on it.


5. Tap "Cancel Subscription": You'll find this option towards the bottom of the screen. You might need to scroll down within the subscription details.


6. Confirm Cancellation: Apple might ask you to confirm your choice or offer you alternative subscription options. Follow the onscreen prompts to finalize the cancellation.

On a Mac:


1. Open the App Store: You can usually find this in your Dock or in the Applications folder.


2. Click on Your Account Name: This is located at the bottom of the left sidebar in the App Store window.


3. Select "View Information": This button is near the top right of the App Store window.


4. Sign in With Your Apple ID: You'll need to enter your password or use Touch ID/Face ID if prompted.

5. **Scroll to the "Subscriptions" Section:** You'll find this in the "Manage" section of your account information.


6. Click "Manage": This will display all your active subscriptions.

7.
Choose the Subscription: Click on the subscription you want to cancel.

8.
Click "Edit": This will be to the right of the subscription details.

9.
Click "Cancel Subscription": Confirm your cancellation by following the on-screen instructions.

Important Notes About Cancellations:

* Timing is Key: Even if you cancel a subscription, you'll typically retain access to the app's premium features until the end of your current billing cycle.

* No Refunds for Partial Periods: Apple generally doesn't offer refunds for partially unused subscription periods.

* Keep Records: It's a good practice to take a screenshot of your cancellation confirmation, just in case you need it for your records.

Requesting a Refund

If you need a refund for a recent purchase, the best way to request it is through Apple's website:


1. Visit reportaproblem.apple.com: You can access this website on any device with an internet connection.

2. Sign in With Your Apple ID: You'll need the same Apple ID used to make the purchase.

3. Find the Purchase: Locate the specific app or in-app purchase you want to request a refund for.

4. Select "Report a Problem": Choose the relevant option from the drop-down menu next to the purchase, such as "I didn't authorize this purchase" or "Item doesn't work or is not as described."

5. Follow the Instructions: Apple will guide you through the refund request process, which may include providing additional information.

Disputing a Charge With Your Bank

If you encounter issues with a charge that you can't resolve directly with Apple, you can dispute it with your bank or credit card company. This process varies depending on your financial institution. Contact them directly to initiate a dispute and provide all relevant details about the App Store charge.

Remember: Always try to resolve billing issues with Apple first. Disputing a charge with your bank should be a last resort.

I hope this helps clear up the process of canceling payments and managing your App Store subscriptions!
read more >>

Method 2 For older iOSLaunch the App Store.Tap ��Featured.��Scroll down and tap your Apple ID (sign in with your Apple ID, if you have not done so already).Tap the View Apple ID and enter your password.Scroll down and tap Manage App Subscriptions.Choose an app subscription that you want to cancel.More items...read more >>