Hi there! I'm a seasoned Apple technician with years of experience under my belt. I've seen it all when it comes to iPhones, from cracked screens to software glitches. A frozen screen can be a real pain, but don't worry, I'm here to help you get your device back up and running.

Let's talk about how to turn off your iPhone when the screen is frozen. The usual method of holding down the side button and the volume button won't work in this case because your phone isn't responding to touch inputs. Instead, you need to do what's called a "force restart". This essentially forces the phone to shut down and restart, hopefully clearing out whatever was causing the freeze.

Here's how to do a force restart on different iPhone models:

**For iPhone 8, iPhone X, and later models (including iPhone 14):**

1. **Press and quickly release the volume up button.**
2. **Press and quickly release the volume down button.**
3. **Press and hold the side button (the button on the right side of the phone).**
4. **Keep holding the side button until you see the Apple logo appear on the screen.** This might take around 20 seconds. Once you see the logo, release the button and your phone should restart.

For iPhone 7 and iPhone 7 Plus:

1. **Press and hold both the side button (on the right side of the phone) and the volume down button (on the left side of the phone) at the same time.**
2. **Keep holding both buttons until the screen turns black and the Apple logo appears.** This could take about 20 seconds.

**For iPhone 6s, iPhone SE (1st generation), and earlier models:**

1. **Press and hold both the Home button (the circular button below the screen) and the Sleep/Wake button (on the top or right side of the phone) simultaneously.**
2. **Continue holding both buttons until the screen goes dark and the Apple logo shows up.** This could also take about 20 seconds.

Important Notes:

* Don't panic! A frozen screen doesn't necessarily mean your phone is broken. A force restart often solves the issue.
* Be patient. It might take a little while (up to 20 seconds) for the Apple logo to appear after you perform the button combination.
* If a force restart doesn't work, try connecting your iPhone to a power source and then attempt the force restart again. Sometimes a low battery can cause the phone to freeze.
* **If your phone is still unresponsive after multiple attempts,** it's best to contact Apple Support or visit an Apple Store for further assistance.

I hope this helps you unfreeze your iPhone!
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If your iPhone won't turn off try forcing it off by holding both the sleep/wake button and the home key for about five seconds. Continue to hold until the Apple logo appears. Your phone should now power on and off normally.read more >>