Hard Reset an iPhone 5sStep 1: Power off the iPhone 5s* Press and
hold the
Sleep/Wake button located on the top right-hand side of the iPhone 5s.
* Keep holding the
Sleep/Wake button until the
"slide to power off" slider appears on the screen.
*
Slide the slider to the
right to turn off the iPhone 5s.
Step 2: Enter Recovery Mode*
Connect the iPhone 5s to a computer using the provided USB cable.
*
Press and
hold the
Home button on the front of the iPhone 5s.
* While continuing to
hold the
Home button,
connect the iPhone 5s to the computer.
* Keep holding the
Home button until the
iTunes logo appears on the iPhone 5s screen.
**Step 3: Restore the iPhone 5s using iTunes**
* Once the iPhone 5s is in Recovery Mode, iTunes will automatically detect it.
* iTunes will display a message asking if you want to
"Restore" or
"Update" the iPhone 5s.
* Click
"Restore".
* iTunes will download the latest iOS software and restore the iPhone 5s to its factory settings.
Step 4: Set up the iPhone 5s* Once the restore is complete, the iPhone 5s will restart and display the
"Set Up" screen.
* Follow the on-screen instructions to set up the iPhone 5s, including setting up a language, region, Wi-Fi network, and Apple ID.
read more >>