Answer in English:

As an expert in mobile device troubleshooting, I understand the frustration of dealing with a frozen iPhone screen. Here's how you can turn off your iPhone 7 even when the screen is unresponsive:

Step 1: Force Restart


1. Press and hold the Volume Down button on the left side of your device.
2. While holding Volume Down, press and hold the Sleep/Wake button (also known as the Power button) on the right side.
3. Keep both buttons held down for at least 10 seconds, or until the Apple logo appears on the screen.

This forced restart should turn off your iPhone and reboot it.

Step 2: Alternative Method

If the force restart doesn't work, try this alternative method:

1. Connect your iPhone 7 to a computer using a Lightning cable.
2. Open iTunes on your computer.
3. If iTunes doesn't automatically recognize your iPhone, put your device into Recovery Mode:
- Press and release the Volume Up button.
- Press and release the Volume Down button.
- Press and hold the Sleep/Wake button. Keep holding it until the iTunes logo appears on the iPhone screen.
4. In iTunes, you will see a prompt asking you to "Restore" or "Update" your iPhone. Click Restore.

This will erase your iPhone and reinstall the latest iOS software, effectively turning off your device.

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Continue to hold the Power button and press and hold the Volume down button located on the left side of your iPhone. Hold both buttons as the iPhone powers off and back on; release both buttons when the Apple logo appears on the screen.read more >>