Step 1: Factory Reset a Computer

A factory reset, also known as a hard reset, restores your computer to its original settings, wiping out all of your files, programs, and settings. This can be a useful troubleshooting step if your computer is experiencing problems, or if you're planning to sell or give away your computer.

**Before you perform a factory reset, it's important to back up all of your important files.** Once you factory reset your computer, there is no way to recover your files.

To perform a factory reset, follow these steps:


1. Back up your files. This is the most important step, so don't skip it! You can back up your files to an external hard drive, a USB flash drive, or a cloud storage service.

2. Restart your computer.
3. **Press the key that is displayed on the screen to enter the BIOS.** The key will vary depending on your computer model.

4. Navigate to the Boot tab.

5. Change the Boot Order so that your computer boots from the DVD drive or USB drive.
6. Insert the Windows installation DVD or USB drive into your computer.
7. Restart your computer.
8. Follow the on-screen instructions to complete the factory reset.

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To reset your PCSwipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. ... Tap or click Update and recovery, and then tap or click Recovery.Under Remove everything and reinstall Windows, tap or click Get started.Follow the instructions on the screen.read more >>