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How do you handle a customer complaint 2024?
客户投诉
如何处理 好了
Questioner:Amelia Lee 2023-06-10 15:01:31
The most authoritative answer in 2024
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Benjamin Martin——Works at the United Nations Office on Drugs and Crime, Lives in Vienna, Austria.
Here are five strategies that will help you handle a customer complaint in a smooth and professional manner:Stay calm. ... Listen well. ... Acknowledge the problem. ... Get the facts. ... Offer a solution.
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