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  • Amelia Phillips——Studied at the University of São Paulo, Lives in São Paulo, Brazil.

    Hello, I'm an expert in IT service management and governance frameworks. I'm here to provide you with comprehensive insights into the ownership and management of ITIL, which stands for Information Technology Infrastructure Library.

    Step 1: English Answer

    The ownership of ITIL has evolved over time, reflecting the changing landscape of IT service management and the organizations that have played a significant role in its development and dissemination. To understand the current state of ITIL ownership, it's important to consider its history and the entities that have been involved.

    ITIL was originally developed by the UK government's Central Computer and Telecommunications Agency (CCTA) in the 1980s as a set of best practices for IT service management. The goal was to help organizations provide quality IT services and to improve efficiency. Over the years, ITIL has grown in scope and influence, becoming a globally recognized framework for IT service management.

    In 2007, the ownership of ITIL was transferred to the Office of Government Commerce (OGC), which was part of Her Majesty's Treasury in the UK. The OGC managed the development and publication of ITIL and was responsible for ensuring its continued relevance and utility.

    Since July 2013, AXELOS has been the entity responsible for the ownership and management of ITIL. AXELOS is a joint venture between Capita, a leading business process outsourcing and consulting services company, and the UK Cabinet Office, which is responsible for supporting the Prime Minister and ensuring the effective running of the UK government.

    AXELOS's role involves several key functions:


    1. Licensing: AXELOS licenses organizations to use the ITIL intellectual property. This allows organizations to incorporate ITIL best practices into their service management processes and to use the ITIL brand in their marketing and promotional materials.


    2. Accreditation: AXELOS accredits examination institutes that offer ITIL certification. This accreditation ensures that the training and certification process is consistent and meets the high standards set by AXELOS.


    3. Updates and Development: AXELOS is responsible for managing updates to the ITIL framework. This includes conducting research, gathering feedback from the IT service management community, and making necessary revisions to ensure that ITIL remains current and aligned with industry trends and best practices.


    4. Community Engagement: AXELOS also engages with the IT service management community to foster collaboration and knowledge sharing. This includes hosting events, providing resources, and supporting the development of new methodologies and practices.

    The ownership and management of ITIL by AXELOS signify the framework's commitment to continuous improvement and its adaptability to the evolving needs of the IT service management industry. AXELOS's stewardship ensures that ITIL remains a relevant and valuable resource for organizations around the world.

    Step 2: Divider

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    +149932024-06-22 23:03:43
  • Ethan Taylor——Studied at the University of Manchester, Lives in Manchester, UK.

    Since July 2013, ITIL has been owned by AXELOS, a joint venture between Capita and the UK Cabinet Office. AXELOS licenses organisations to use the ITIL intellectual property, accredits licensed examination institutes, and manages updates to the framework.read more >>
    +119962023-06-22 01:14:30

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